Error codes Growatt

Error Code Description Troubleshooting

Growatt Inverter No Ac Connection

No utility grid-connected or utility grid power failure

This error normally happens during a grid failure, if you still have electricity connected to your property, then you must check your AC isolator or circuit breaker. If both the isolator and CB are ‘on’ and the problem continues to submit a maintenance service request.

 

 

No Power Output

When the solar inverter shows no power output, that is going to leave your solar panels inactive. possible cause: 1. Grid Disconnection 2. Inverter Failure 3. Faulty Wiring

1. Checking the connection to the solar grid
2. checking the inverter for error codes or messages
3. if the issue continues, contact an expert for further diagnostics

Low Power Output

When the solar inverter is working, it is not generating the expected amount of power, which results in reduced energy production. possible cause: 1. shading 2. Dirt AND Dust 3. inverter efficency 4.Panel aging

1. conducting a shading analysis and removing objects that are blocking the sun
2. Cleaning the solar panel according to the manufacturer’s cleaning guidelines.
3. Scheduling regular maintenance visits in order to replace any worn-out or underperforming parts 4. Monitoring the inverter’s efficiency using the display or using an online monitoring system.

Inverter Error Codes

When your solar inverter displays error codes, it is pointing to a malfunction or issue in the system. possible cause: 1. Internal Faults 2. Software Updates 3. Electrical Issues

1. try checking the inverter’s manual to understand the error code’s meaning.
2. In case of internal faults, you must consult an expert technician or the manufacturer for repair or replacement options.

Overheating

When the solar inverter turns excessively hot, it can be a safety concern and cause performance issues. possible cause: 1. High Ambient 2. Temperatures 3. Inadequate Ventilation 4. Dust and Debris

1. Make sure the solar inverter is installed in a well-ventilated location.
2. Regularly clean dust or debris from the solar inverter’s vents.
3. Installing a shade or a form of cover to protect the inverter from direct sunlight.

Ground Faults

When ground faults occur, they can cause electrical safety problems and may result in your inverter shutting down. possible cause: 1. Moisture and Corrosion 2. Wiring Problems

1. Check the wiring for loose or damaged wires
2. Since both wires and connections must keep dry, address moisture and make sure they stay dry.
3. check for signs of corrosion regularly and replace any corroded part.
4. if the issue continues, contact an expert for further diagnostics

AC V outrange

The utility grid voltage is out of the permissible range

This issue may happen mostly in the summer months if there is a lot of solar in your location, if the problem persists we suggest you submit a maintenance service request.

 

AC F outrange

Utility grid frequency is out of range This issue may happen mainly in the summer months if there is a lot of solar in your location, if the problem continues, please submit a maintenance service request.

Over Temperature

Temperature out of range

Restart the inverter. If still present, contact Growatt services.

NOTE: make sure the inverter is not covered, causing the inverter to overheat.

 

 Growatt PV isolation low

Insulation problem

Submit a maintenance service request to your installer

 

Output high DCI

Output current DC offset too high

Restart the inverter. If the problem continues, to submit a maintenance service request.

 

Residual 1 high

Leakage current too high

Restart the inverter. If the problem continues, to submit a maintenance service request.

 

PV voltage high Growatt

 

DC input voltage exceeds the maximum tolerable value

Disconnect the DC switch immediately and switch off the system. Submit a maintenance service request.

 

Autotest failed

 

Autotest failed

Restart the inverter and the fault will clear.

 

100

Voltage fault

Submit a maintenance service request to your installer

 

101

Communication fault

Turn off the DC switch and make the inverter totally shut down. Turn on the DC switch to see if the error still exists.

If the error continues, to submit a maintenance service request.

 

102 

Consistent fault. Data received by master and slave processors are different.

Turn off the DC switch and make the inverter totally shut down. Turn on the DC switch to see if the error still exists. If the error persists, submit a maintenance service request.

 

116

EEPROM Fault When the inverter displays Error: 116, it means there is a failure in reading or writing EEPROM.
1. Check when the error appears: if in the morning, if only in the morning, contact Growatt for support.
2. If the error appears all day; (a) restart the inverter, and check if the error still exists.(b) If the fault is sustained, the control board needs to be replaced. Submit a maintenance service request.

117

Relay fault

growatt error 117:

There is something wrong with the relay circuit. Restart the inverter, if the problem still continues, to submit a maintenance service request.

 

118

Init model fault

Submit a maintenance service request to your installer

 

119

GCFI device damage

Something may be wrong with the GCFI device inside the inverter.

(a) Restart the invert for 2–3 times, check whether the error still exists.

(b) If the error still exists, submit a maintenance service request.

120

HCT Fault

When the inverter shows Error 120 it means something is wrong with the current sensor. Restart the inverter and if the error continues to submit a maintenance service request.

 

121

Communication fault, the master processor can’t receive data from the slave processor

See the instructions provided in errors 101 and 102.

 

122

Growatt bus voltage too high

Submit a maintenance service request to your installer

 

Residual I High Error: 201

 

Leakage current too high 1. Restart the invert.
2. If the error message still exists, contact Growatt.

PV Voltage High Error: 202

The DC input voltage exceeds the maximum tolerable value. 1. Disconnect the DC switch immediately.
2. Check the voltage of each PV string with a multimeter.
3. If the voltage of the PV string is lower than 550V, contact Growatt services.

PV Isolation Low Error: 203 

Insulation problem growatt error 203:

 

1. Check if the panel enclosure is ground properly.
2. Check if the inverter is ground properly.
3. Check if the DC breaker gets wet4. Check the impedance of PV (+) & and PV (-) between ground (must be more than 25 KΩ or 550 KΩ(VDE 0126)). If the error message is displayed despite the above checking passed, contact Growatt.

AC V Outrange Error: 300 

Its refers to error 300 ac v outrange. error 300 growatt:

 

Please switch off the DC switch.
Check AC wiring, especially neutral and ground wire. Check grid voltage complies with local grid standards. Restart the inverter, if the problem still exists, contact Growatt.

No AC connection Error: 302

No AC connection

error 302 growatt:

Check AC wiring. Check the status of the AC breaker.

 

AC F Outrange Error: 304

Utility grid frequency out of permissible range. ac v outrange growatt:

 

Please switch off the DC switch.
Check AC wiring, especially neutral and ground wire. Check grid frequency complies with local grid standards. Restart the inverter, if the problem still exists, contact Growatt.

PE abnormal Error: 303

Voltage of Neutral and PE above 30V. error 303 growatt:

 

1. Check the voltage of Neutral and PE.
2. Check AC wiring.
3. Restart the inverter, if the error message still exists, contact the Manufacturer

Auto Test Failed Error: 407 

The auto test didn’t pass.

Restart the inverter, and repeat Auto Test, if the problem still exists, contact Growatt.

 

Warning 203

PV1 or PV2 Circuit short error 203 growatt:

 

Check the PV panel polarity.
Restart the inverter. If the warning still exists, please contact Growatt customer service to replace the POWER board.

Warning 204

Dry connect function abnormal

1. After shutdown, check the dry connect wiring.

2. If the error message still exists, contact the manufacturer.

Warning 205

PV1 or PV2 boost broken

Restart the inverter. If the warning still exists, please contact Growatt customer service to replace the power board.

Warning 207

USB over-current 1. Unplug the U disk or monitor.
2. Re-access U disk or monitor after shutdown.
3. If the error message still exists, contact the manufacturer.

Warning 401

Inverter communicates with Meter abnormal

growatt error 401:

Meter abnormal

1. Check if the meter is on

 2. Check the inverter and the meter connection is normal.

Warning 404

EEPROM abnormal

growatt error 404: Restart the inverter. If the warning still exists, please contact Growatt customer service to replace the M3 board.

Warning 405

The firmware version is not consistent

growatt error 405: Update the right version of the firmware.

Error: 402

Output High DCI

Restart the inverter, if the problem still exists, contact Growatt.

Error: 404

Bus sample fault

Restart the inverter, if the problem still exists, contact Growatt.

Error: 405 Relay fault growatt inverter error 405:

 

Restart the inverter, if the problem still exists, contact Growatt.

Error: 408

Over Temperature If the ambient temperature of the inverter is lower than 60 °C, restart the inverter, if an error message still exists, contact Growatt.

Error: 409

Bus over voltage growatt error 409:

 

Restart the inverter, if the problem still exists, contact Growatt.

Error: 411 DSP communicates with M3 abnormal growatt error 411: Restart the inverter, if the problem still exists, update the DSP&M3 firmware;
Change the DSP board or M3 board, if the problem still exists, contact Growatt.

Error: 414 

EEPROM fault. Restart the inverter, if the problem still exists, contact Growatt.

Error: 417

The data sampled by the DSP and redundant M3 is not the same. Restart the inverter, if the problem still exists, contact Growatt.

Error: 420

GFCI fault. Restart the inverter, if the problem still exists, change the power board, or contact Growatt.